Política de privacidad

Last Updated: February 26, 2025

This Privacy Policy outlines how PerminoDesign ("Website," "we," or "our") collects, uses, and discloses your personal information when you visit and use our services, purchase products from Perminodesign.com ("Website"), or otherwise communicate with us regarding the Website (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our business practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, provide, improve, or enhance the Services, comply with any applicable legal obligations, fulfill any applicable terms of service, and protect or safeguard the operation of the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Website and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information you provide directly to us through our Services may include:

• Contact Information, including your name, address, phone number, and email.
• Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information, including your username, password, security questions, and other information used for account security purposes.
• Customer Support Information, including any information you choose to include in your communications with us, such as messages sent through the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Website and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Website and Services, such as Shopify.
• Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, ship your orders, and provide you with the products or services you request, thereby fulfilling our contract with you.
• When you visit our Website, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may use online tracking technologies (e.g., pixels, web beacons, software development kits, third-party libraries, and Cookies) to automatically collect certain information.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the section below: Third-Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services: We will use your personal information to provide you with the Services, to fulfill our contract with you, including processing your payments, shipping your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipments, facilitating any return and exchange processes, and executing other features and functions related to your account.
• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our Website and other websites.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against potential fraud, illegal, or malicious activities. If you choose to use the Services and register an account, it is your responsibility to ensure the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
• Communicating With You and Improving Services: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to respond promptly to your needs, provide efficient service, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Website. For specific information about our use of Cookies in connection with Shopify, which powers our store, please see https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Website and Services (including remembering your actions and preferences), run analytics, and better understand how users interact with the Services (which is in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Website to better tailor the Services, products, and advertisements on our Website and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies. Please note that deleting or blocking Cookies may adversely affect your user experience and may cause certain services (including specific features and general functionality) to not function properly or no longer be available. Additionally, blocking Cookies may not completely prevent us from sharing information with third parties (e.g., our advertising partners).

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for purposes of contract fulfillment, legitimate interests, and other reasons consistent with this Privacy Policy. These circumstances may include:

• Disclosure to vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping, and delivery).
• Disclosure to commercial and marketing partners to provide you with Services and advertisements. Our business and marketing partners will use your information in accordance with their own privacy policies.
• Disclosure when you instruct, request, or otherwise consent to us disclosing specific information to third parties, such as for shipping products to you, or through your use of social media widgets or login integrations, with your consent.
• Disclosure to our affiliates or otherwise within our corporate group, consistent with our legitimate interest in successfully operating our business.
• Disclosure in connection with business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or safeguard the operation of the Services, our rights, and the rights of our users or others.

We disclose the following categories of user personal information and sensitive personal information to achieve the purposes outlined in the sections above titled "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category	Recipient Category
Identifiers, such as basic contact information and specific order and account information	Vendors and third parties providing services on our behalf (e.g., internet service providers, payment processors, delivery partners, customer support partners, and data analytics providers)
Commercial information, such as order information, shopping information, and customer support information	Business and marketing partners
Internet or other similar network activity, such as usage data	Affiliates

We will not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third-Party Websites and Links

Our Website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that does not belong to us or is not under our control, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restrictions on use by us or third parties. Providing such links does not imply endorsement of the content on such platforms or their owners or operators unless otherwise disclosed in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information listed below to request deletion of such information.

As of the effective date of this Privacy Policy, we have not knowingly "shared" or "sold" (as defined by applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is absolute or impenetrable, and we cannot guarantee "absolute security." Additionally, any information you send to us may be subject to security risks during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

We retain your personal information for as long as necessary, depending on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you reside, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may only apply in specific circumstances, and in some cases, we may refuse your request if permitted by law.

• Right to Access/Know: You have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to Delete: You have the right to request that we delete the personal information we have stored about you.
• Right to Correct: You have the right to request that we correct inaccurate personal information we have stored about you.
• Right to Portability: In certain circumstances (subject to exceptions), you have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
• Right to Restrict Processing: You have the right to request that we stop or limit the processing of your personal information.
• Right to Withdraw Consent: Where we require your consent to process your personal information, you have the right to withdraw such consent.
• Right to Appeal: If we deny your request, you have the right to appeal our decision. You can do so by directly responding to our denial notice.
• Managing Marketing Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the "unsubscribe" option provided in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those related to your account or your orders.

You can exercise any of these rights in the designated areas on our Website or by contacting us using the contact information provided below.

We will not discriminate against you for exercising these rights. Before substantively responding to your request, we may need to collect information from you (e.g., your email address or account information) to verify your identity. Under applicable law, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you are dissatisfied with how we handle your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you reside, you may have the right to appeal our decision by contacting us using the contact information listed below or file a complaint with your local data protection regulatory authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country where you reside. Your personal information may also be processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized data transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by relevant UK authorities (if applicable), unless transferring data to a country deemed to provide an adequate level of protection.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any available rights, please call us or email us at Service@perminodesign.com